Frequently Asked Questions

Everything you need to know about our handmade Northampton footwear.

Where are Crown Northampton products made?

All our footwear is handcrafted to order in our own factory located in Northampton, England—the historical home of British shoemaking.

How long will it take to receive my order?

As we operate on a made-to-order basis to ensure the highest quality and minimize waste, please allow approximately 4 to 8 weeks for your order to be completed and shipped.

Do you offer international shipping?

Yes, we ship worldwide using premium couriers like DHL and UPS. Shipping costs and estimated transit times are calculated at checkout based on your location.

How do I find my correct size?

We provide a detailed sizing guide on each product page. Our lasts generally follow standard UK sizing, but we recommend measuring your feet and comparing them to our size chart for the best fit.

Can your sneakers and shoes be resoled?

Yes, many of our collections are designed with a resoleable construction. We offer a dedicated restoration service to extend the life of your favorite Crown Northampton pairs.

What is your return policy?

We accept returns on standard orders within 28 days of delivery, provided the items are in unworn, original condition. Please note that custom or bespoke modifications may be ineligible for return.